The Role We are seeking a candidate for the Centre Manager position, particularly those wanting to be fully accountable for Te Hiku Sports Hub's operational, financial and program deliverables, and instrumental in building its relationship with the community, the trust, and all other stakeholders.
The Centre Manager will grow the team, leading them to deliver exceptional customer experience at this exciting new facility.
Responsible for the management of this fantastic facility, the team at the Centre, and our local community, you are fully accountable for the Centre's operational, financial and program deliverables.
Key Accountabilities Ensure the safety and well-being of visitors and employees through effective planning and oversight of policies, processes, and procedures. Coach and develop leaders to deliver on KPIs through engagement, performance planning, and individual development plans. Lead and drive a high-performance community-minded culture through highly visible and hands-on leadership and team engagement. Achievement of budgeted performance targets. Maintain a high-value relationship with our council partner. Implement a high-value customer service proposition that addresses the needs of the client base. Recruitment of energetic, diverse, and passionate employees as required to complement the team and the vision for the Centre. Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives. Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required. Maintain facilities to approved standards in line with contract requirements. Essential Skills and Qualifications: A minimum of 2 years' experience in managing a similar leisure or aquatic facility. Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes. Excellent verbal communication skills, knowledge, and understanding of tikanga and Te Ao Maori. Understanding of OHS and public safety applications in public buildings. Experience in planning and execution of operational, financial, and people plans to successful outcomes. New Zealand Police Check. Working with Children Check. Current CPR Certificate. Current First Aid Certificate (Level 2). Applicants must be legally allowed to work in NZ. Desirable: Minimum 3 years experience in aquatic operations. Great understanding of local government and processes. Pool Lifeguard Certificate. Pool Operations Certificate. About the Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia.
Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.
With an annual turnover in excess of $180m, the group is looking for the best and brightest to assist with taking the organisation into the future.
If you are a person who is passionate about leisure and want to utilise your skills and experience in the leisure industry, we want to hear from you!
Apply now! We are committed to providing a child-safe environment. Successful applicants will be required to obtain a New Zealand police check and a Working with Children check.
Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, and people with a disability.
We're happy to adjust our recruitment process to support accessibility needs - reach out to us.
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