Centre Manager

The Role The Centre Manager will build their team by leading them to deliver exceptional customer experience at this exciting facility.

Responsible for the management of this fantastic facility, the team at the Centre and our local community, you are fully accountable for the Centre's operational, financial and program deliverables.

Key Accountabilities Ensure the safety and well-being of visitors and employees through effective planning and oversight of polices, processes and procedures. Coach and develop leaders to deliver on KPIs through engagement, performance planning and individual development plans. Lead and drive a high performance community minded culture through highly visible and hands-on leadership and team engagement. Achievement of budgeted performance targets. Maintain a high value relationship with our council partner. Implement a high value customer service proposition that addresses the needs of the client base. Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre. Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives. Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required. Maintain facilities to approved standards in line with contract requirements. Essential Skills and Qualifications : A minimum 2 years' experience in managing a similar leisure or aquatic facility Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes. Sound knowledge of health and safety legislation Experience in planning and execution of operational, financial and people plans to successful outcomes. Working with Children Check Current CPR Certificate Current First Aid Certificate (Level 2) Legal working rights in New Zealand Desirable : Minimum 3 years experience in aquatic operations Great understanding of local government and processes Pool Lifeguard Certificate Pool Operations Certificate
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