Casual Customer Engagement Assistant

The people at Whakatane District Council love what we do because we do it for others, and that feels good.
We work hard and we know it's important to stop and play too.
We're on a learning journey because we know we can always do better, and we know we're better together.
Will you come on that journey with us?As a casual Customer Engagement Assistant, you'll be working in one of our most loved community facilities, Whakatane Library and Exhibition Centre.
You'll thrive on interacting with our communities, sharing your knowledge, and providing outstanding customer service.
You'll assist and respond to counter and phone enquiries, support our reading community, share your knowledge of literature and promote the numerous activities offered.As this is a casual role, the successful applicant will be called upon as and when required, subject to their availability.Ko wai koe | About youIdeally, you'll have a recognised qualification in library or information studies; however, this isn't essential.
You'll also be a team player with great communication skills.
You'll be able to build rapport quickly, crack on with tasks, and work across a range of teams and with people and groups in our communities.
Strong awareness of Tikanga and Te Reo Maori is also desirable.You must be able to pass a Police Vetting Check.ValuesWe're always learning and improving - Toitu te TaumataWe're passionate and proud - Toitu te Mauri OraWe put people at the heart of everything we do - Toitu te TangataIf you would like to discuss this opportunity further, phone Jo Hunt, Manager Lifelong Learning on 07 306 0509 or apply now via our careers site!
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