Case Manager | Senior Services | Warkworth at Ministry of Social Development, Auckland About usThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. Location: WarkworthPermanent, Full-time opportunityStart Date: 6th January 2025Starting salary range: B04 $68,660.00 - $83,003.00What you'll be doing | He aha tau e mahi anaStarting on 6th January 2025, this critical frontline position in the Ministry of Social Development is one in which every day will be busy and demanding. As a Senior's Case Manager your role is assessing financial assistance to support clients in retirement, including making referrals to support agencies. You will ensure that your clients are receiving their full and correct entitlements and that they have access to emergency grants and support if required.A broad knowledge of financial assessments and overseas pensions is essential. You will also work closely with community groups supporting Senior's clients.You need to be able to work at pace, make sound decisions, and show empathy when working with clients. Strong relationship and negotiation skills are useful and you will be able to motivate and empower others to overcome barriers in a non-judgmental way. It is highly advantageous to have a current working knowledge of New Zealand Superannuation policies, processes and entitlements.What's in it for you? l Nou te rourou?We will provide you with a positive work environment, where we all support each other to achieve excellent outcomes for our clients. We will provide great training, support and on-going professional development.How to applyTo apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.All applications must be made online. If this is not possible or if you have any queries, please contact Lynley Donker on 09-917730 or 0292007340.Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as an internal candidate.Joining usJoining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
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