Case Manager | Kaituitui, Auckland South Region - Multiple Opportunities at Ministry of Social Development, Auckland About usThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.Case Manager | Kaituitui, Auckland South Region - Multiple OpportunitiesFull-time, Permanent RolesHours: Monday to Friday, 8:30am – 5:00pmSalary: (B04) starting from $68,660.00 - $83,003.00We are seeking Case Managers to join our teams in Auckland South Region. The focus of this role is to help support people into employment, emergency housing, administer hardship grants and other financial assistance as required.What you'll be doing | He aha tau e mahi anaWe are looking for people who can work in a fast-paced, pressured environment and have the confidence to make good, considered decisions. You have strong people skills and can negotiate outcomes. Empathy, conscientiousness and problem-solving are some of your key strengths.We are a busy team, and it is essential that you are prepared to work hard, be a great team player and be passionate about helping vulnerable members of our community. If you are dependable to the core and have the grit and tenacity to show up and work hard even when the going is tough, this could be the role for you.What you'll need to succeed | Ko nga mea ka hiahiatia e koe kia angituWork independently and collaboratively with other team members to assess client needs and develop personalized support plansProvide case management support, advice, and guidance to clients in a timely, professional, and empathetic mannerManage a caseload of clients and maintain accurate records of client interactions and progressConduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome themMonitor client progress and make adjustments to support plans as necessaryNavigate various computer systems to record and manage client informationMaintain up-to-date knowledge of relevant legislation and policiesIf you are passionate about making a positive impact in the lives of vulnerable people and have the skills and experience required for this role, we encourage you to apply.Key Recruitment Information and DatesApplications close: 5.00pm Friday 22nd November 2024Planned start date: Monday 13th January 2024If you are short-listed, you'll be invited to attend a face-to-face interviewCandidates must be able to provide two work references (your current and previous manager).Candidates must hold NZ Citizenship or a Permanent Resident visa at the time of application.How to applyTo apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form. Given the high volume of applications we anticipate receiving, we will be conducting ongoing shortlisting as applications come in. To give yourself the best chance of being considered, please take the time to update your CV.Note: The interview process will include several stages, such as shortlisting based on the application, video screening, onsite assessments, face-to-face interviews, reference checking, and vetting. We will inform candidates of each stage of the process and provide feedback where possible.All applications must be made online. If this is not possible or if you have any queries, please contact the Manager Regional Services on ****** MSD Employees– please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as an internal candidate.Joining usJoining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
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