Cafe Duty Manager

Details of the offer

Hamilton Airport is the gateway to the Mighty Waikato and beyond. We have scheduled airline services to five national destinations, and our wider airport precinct includes a developing commercial and industrial park (Titanium Park) and Airport Hotel.
The café is open to serve passengers travelling on all departing flights during the day for visitors to the airport and to our tenant businesses. We are the only café and retail outlet in the airport terminal, so in addition to selling everything you'd find at a normal licensed café, we also sell a range of books, magazines, snacks, drinks, gifts and travel accessories.
About the role
We are looking for a team player who thrives in a fast-paced, friendly environment. Being at the heart of a busy airport, we aren't your average café... you will get to be part of an organisation and airport that is really taking off!
The position hours can be flexible for the right candidate, and there may be opportunities to work additional hours to cover when other staff are on leave.
Given that we are open for all scheduled airline flights, our operating hours are not your normal opening hours: we usually open at 5.00 am and close around 8.00 pm, with morning or afternoon shifts on a roster. We are open 7 days a week, including public holidays. These hours may vary seasonally and according to flight schedules set by airlines.
The ability to work early mornings and/or into the evenings, weekends and public holidays is essential. However, we do always aim to ensure everyone gets at least one weekend day off.
Your day to day responsibilities will include all tasks typical of a café and retail environment, including customer service, front-of-house duties, stocking, visual display set-up, stocktaking, ordering, and daily opening and/or closing.
Skills and experience
We are after someone who:
Has proven experience as a Duty Manager.
Can make a great coffee (previous barista training will be advantageous but not required).
Is a customer service champion, confident, friendly, and attentive to detail.
Shows initiative and takes pride in their personal presentation and their work.
Holds the right to live and work in New Zealand and has their own transport.
Benefits and perks
Why join us? We offer:
A mileage allowance for every shift worked.
Discounts at the Cafe.
Access to our Employee Assistance Program (EAP).
Great wellbeing initiatives, including a wellbeing allowance.
…and most importantly, you get to be a part of our awesome supportive team that genuinely cares about its people.
If this sounds like the role for you, we'd love to hear from you! Please supply a current CV and cover letter - we look forward to meeting you.

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Nominal Salary: To be agreed

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