Are you an experienced leader looking to take on a pivotal role in a fast-paced office environment?
We're seeking a skilled Office Manager who can bring operational excellence, a commitment to compliance, and a talent for team leadership to our business. This role is perfect for a driven professional who's ready to elevate office performance and support a high-performance team.
Role Overview As Office Manager, you'll oversee essential operations, ensuring our office runs smoothly and efficiently while maintaining a high standard of service and compliance. This position requires a proactive leader with a strategic mindset, strong problem-solving abilities, and excellent interpersonal skills to keep our team motivated and on track.
Key Responsibilities Health & Safety Management: Lead health and safety protocols, ensuring compliance with Prequal and SiteWise standards, and keep clients and team members informed of safety initiatives.
Operational Oversight: Manage daily office operations and support key staff, including Evacuation Coordinators and accounts personnel, to keep processes smooth and on target.
Team Leadership: Engage and motivate the team with regular performance reviews, weekly work summaries, and a culture of accountability.
Client Relations & Problem-Solving: Act as the first point of contact for client issues, resolving or escalating matters to senior management to ensure swift and satisfactory outcomes.
Performance Optimisation: Collaborate with the accounts team, streamlining administrative tasks to enhance efficiency.
Strategic Leadership in Meetings: Lead monthly reviews to celebrate achievements and set targets, occasionally stepping in for senior management as needed.
Documentation & Compliance: Keep essential operational documents up-to-date, including our 'How To' manual, ensuring best practices are consistently maintained.
Who We're Looking For Leadership Experience: Demonstrated experience in office or operations management, with a track record of team leadership and operational oversight.
Health & Safety Expertise: Familiarity with health and safety standards, including relevant compliance frameworks.
Outcome-Focused: Highly organised with a knack for delivering results and driving continuous improvement.
Excellent Communicator: Strong leadership and conflict-resolution skills, with a focus on clear, positive communication.
Adaptable Problem-Solver: Proactive and calm under pressure, skilled at juggling multiple tasks and prioritising effectively.
Tech-Savvy: Proficient with office management software and systems, using technology to boost efficiency.
What's on Offer A competitive salary and clear career progression, tailored to your leadership experience.
An opportunity to shape and optimise office operations within a dynamic, supportive team.
A collaborative workplace that values your expertise and invests in your career development.
If you're a results-driven leader with a passion for operational excellence and team success, we'd love to hear from you! Apply today to make a meaningful impact in our organisation.
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