Location: CBD, Inner West & Eastern Suburbs Reference ID: 968251 Contact: Alece O'Hara Email: Call: 9689 8998 West Sector: Business Support Job Summary - Quarterly Business Bonuses - Competitive Salary - Diverse and friendly team Job Description About your new employer West Recruitment is currently partnering with a not-for-profit and leading brand that provides software, advice and solutions to help better companies across Australia. They pride themselves on believing and helping small businesses as well as creating a great working culture for their own. About your new job Due to consistent growth, our client is currently seeking a telephone-based sales person to join their diverse, vibrant and friendly team. Your duties will include but not be limited to: Managing memberships and services for clients, and providing great customer care leading to retention and membership renewals NO COLD CALLING! - Warm calling current and past clients to assist, upsell and promote the business Outbound and inbound calls to assist with lead generation Answering direct customer care and support calls while creating a great impression and outcome for all parties About you! Previous experience in a high-paced, customer service or sales position Always display a customer-focused mindset and be able to deliver empathetic service regardless of circumstances Able to think outside the square demonstrating an agile approach to work Be able to always deliver an excellent customer service experience Have drive and determination to deliver the best outcome Although this is a sales role, have a compassionate personality with the ability to care call opposed to a pushy sales approach What's in it for you? Weekly and monthly training Quarterly business bonuses reaching $10K + A stable position with a caring team and company Work from Home 50/50 Work for a company that celebrates wins, and achievements and advocates for all personalities and cultures If this opportunity sounds right for you, please click the apply now button or alternatively contact your friendly consultant today for a confidential discussion – Alece 02 9689 8998#J-18808-Ljbffr