Business Process & Documentation Specialist
Contract
Primary Location: Auckland
Contract Type: Fixed Term Full Time
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
We now have a 3–6-month fixed term contract / secondment opportunity for a tenacious and detail-oriented Business Process & Documentation Specialist to join our HRIS team. In this role, you will be responsible for analysing and documenting our HR processes prospective functions as they relate to our HRIS and Payglobal system.
Responsibilities:
Conduct process walkthroughs and stakeholder interviews to understand and document existing business processes
Create detailed process maps, flowcharts, and standard operating procedures (SOPs) using tools like Microsoft Visio or Swimlane flow-charts
Collaborate with cross-functional teams to gather requirements and ensure process documentation is accurate and up-to-date.
Maintain a centralised repository for process documentation and ensure version control
Ko wai koe - About you:
Are you a proactive individual who thrives on creating clarity and direction? We're looking for the following skills and experience:
Proficiency in process mapping and documentation tools (e.g., Microsoft Visio, Lucidchart)
Experience within HR in any capacity (as you will need a good understanding of the function to know the right questions to ask)
Excellent written and verbal communication skills
Competence in MS Office suite
Experience in conducting process walkthroughs and stakeholder interviews
Experience in developing standard operating procedures (SOPs) and process documentation
Positive attitude, energy and able to work autonomously
Me pehea te tuku tono - How to apply
Click "Apply" before applications close on 17th November.
This opportunity offers a clear goal and mandate to deliver. We are also able to offer fully flexible working practices for this role, including fully WFH if desired.
For further role related information - please email ****** or call 027 309 8372
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs.
If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn't match the job description perfectly. If you're excited and think you have what it takes, we want to hear from you! Even if your experience doesn't align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a korero.
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