As the Branch Supervisor, you'll work closely with our tight-knit branch team and run the daily operations of the branch. Your responsibilities will include:
Overseeing all areas of the branch, from inwards goods to the Trade Counter.Providing support and leadership to our branch team.Providing exceptional service to our customers, including tradespeople, businesses, and homeowners.Managing key accounts and quoting orders.Supporting inventory management, inwards goods, and deliveries.Ensuring products are organized and ready for delivery.Assisting with administration and additional duties as needed.This is a permanent full-time role, working Monday to Friday, 40 hours a week. We plan to have the preferred candidate starting in this new role at the beginning of the new year (2025). About You: To excel in this role, you should be an organized and reliable team leader with a customer-focused and outgoing attitude. You'll need:
Proven experience in face-to-face customer service and ideally a background in the Trade industry.A collaborative leadership style to foster a strong customer service culture.Experience or exposure in people leadership.Strong interpersonal skills to build rapport with customers and the team.Motivation and the ability to work proactively, independently, and under pressure.Confidence with computers and learning new systems.Physical fitness for manual handling and heavy lifting.A full New Zealand driver's license.Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Please note: A pre-employment medical, including a drug test and criminal background check, is required, as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
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