Bar & Beverage Staff (Hospitality & Tourism)
Ovation Hospitality Services NZ Ltd are Hospitality Partners. We provide high quality hospitality services - delivered by high quality hospitality professionals.
Our dedicated team is looking for reliable Barista to join us, delivering first rate service, excellent coffee, to our clients and customers. Your efforts will support the Ovation team to meet and exceed the expectations of our clients - and help us succeed as a business. Permanent Position, 30 hours a week, additional may become available Tauranga Airport
Prepare Coffee & Beverages: Brew high-quality coffee, espresso, and specialty drinks according to customer preferences.
Operate espresso machines, grinders, blenders, and other equipment.
Ensure consistency and quality of beverages.
Assist in creating seasonal drink specials or menu innovations.
Customer Service: Greet customers with a positive, welcoming attitude.
Take customer orders, answer questions about the menu, and suggest items based on customer preferences.
Handle transactions accurately using the POS system and provide correct change.
Engage with customers to ensure satisfaction and resolve any issues or concerns promptly.
Maintain Cleanliness & Organization: Keep the coffee station, kitchen, and dining area clean and organized.
Sanitize equipment, countertops, and workstations regularly.
Ensure proper food safety and cleanliness protocols are followed.
Work closely with other baristas, servers, and kitchen staff to ensure smooth operation and customer satisfaction.
Assist with opening and closing duties, including setting up and breaking down equipment and supplies.
Communicate effectively with teammates to manage busy periods and ensure a seamless service.
Inventory Management: Monitor and track stock levels of coffee beans, milk, syrups, and other ingredients.
Notify management of low supplies or equipment maintenance needs.
Upselling & Promotions: Encourage customers to try new products or seasonal offerings.
Promote loyalty programs or special deals to enhance the customer experience.
What's in it for you
Ovation is firmly establishing itself in NZ, and we are looking for awesome team members to help us succeed and grow!
If you are passionate and dedicated to the hospitality industry, and are looking for a new challenge, we would love to hear from you.
If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is [###] .
(Note: We are committed to a safe working environment for everyone - successful applicants may be asked to complete a pre-employment drug test and a Ministry of Justice check prior to starting employment.)
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a barista?
Do you have customer service experience?
Which of the following types of coffee do you have experience preparing?
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