When you join VerizonYou want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing...In this position, you will be leading a team to execute on a high visibility operation to increase the volume of sellable inventory generated by our circular supply chain. This operation serves as part of one of Verizon's top priority strategic initiatives. You will work to create a sustainable program to reuse returned customer devices in a more value driven way than ever before. To succeed, you will work with potential vendor partners, drive operational project pilots, and perform data driven analysis with the team to determine the most effective path forward. With specific inventory targets in mind, this position will serve to provide more optionality for our customers and drive more revenue for our company.
Specifically, you and your team will identify and manage handset repair and refurbishment partner(s) that will need to be able to meet specific quality standards and a high capacity throughput. It will be your team's responsibility to ensure standards and expectations are met through comprehensive handset device quality audits. Repair vendors will partner with us to provide detailed quality grading for each unit, and this team will be accountable for ensuring grading accuracy and a level of output yield that meets the expectation of the business. Your team will be composed of quality experts, vendor managers, and analysts for full program execution.
In this role you will be leading a team to perform the following activities:
Supporting vendor selection for handset repair scope of work.Data analysis to create a robust business case to support handset repair activities.Working with 3PL partners on daily operational task resolution at the warehouse.Directing vendor management with selected handset repair vendors to ensure documented expectations and KPIs are being met.Technical quality assessment of refurbished handset devices.What we're looking for...A strategic minded individual with strong leadership skills. This role will require critical decision making, efficient execution of parallel tasks, physical quality audits, key metrics analysis, vendor management, among other day-to-day activities.
You'll need to have:
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.Experience in Supply Chain and Product Development best practices.Even better if you have one or more of the following:
Graduate/Master's Degree.A demonstrated knowledge of current device refurbishment and repair tools/processes.Experience working with third party logistics providers and warehouse operations.Experience working with third party handset device repair and refurbishment partners.Demonstrated track record of managing deliverables and meeting timelines and strong project management skills.Experience with evaluating Requests for Proposals (RFPs).Experience working closely with or managing external vendor partners.Two or more years of demonstrated managerial/leadership experience. Ideally, experience managing remote teams.If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours40
Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
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