Associate Director - Client Service And Delivery

The Client Director will effectively manage and grow a portfolio of clients, ensuring that their risk management and insurance broking needs are identified and met. You will be responsible for developing existing clients and driving the business development strategy for new opportunities whilst contributing to the overall growth of the portfolio. The Role The Client Director will be responsible for the achievement of corporate budget and growth targets and servicing clients at a senior level. The primary duties include the following: Implement and review client service delivery including holistic discussions on risk and retention strategies as well as multiple tier client contact for all qualifying accounts Obtain formal client feedback annually for all qualifying accounts Leverage best practice from across WTW to deploy within the team Represent the voice of the client both internally and within the teams when decisions are made regarding process, approach and future strategy Ensure that every client has an agreed service plan and that client advocates implement every aspect of the plan Pro-actively meet the annual new business target Involvement in selected new business exercises and major projects Generation and participation in new business opportunities that contribute to the continued growth of the team Maintain and develop a strong relationship with insurers Apply WTW Client Service protocols and compliance procedures Original job Associate Director - Client Service and Delivery posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs. #J-18808-Ljbffr