We are seeking an experienced Assistant Manager to join our team at Quad Eatery, located in the beautiful Arts Centre. As a full-time Assistant Manager, you will play a key role in overseeing daily operations, ensuring our customers enjoy exceptional service in a vibrant, bustling environment. What You'll Be Doing Supervising and coordinating the front-of-house team, including baristas and servers, to ensure efficient, seamless service Overseeing the preparation and quality of food and beverages served in the cafe Managing inventory, ordering supplies, and maintaining an organised and well-stocked cafe Ensuring compliance with health and safety regulations, implementing best practices Providing top-tier customer service and addressing customer queries or concerns Assisting in the training and development of staff Analysing sales data and customer feedback to identify opportunities for improvement What We're Looking For At least 2 years of experience in a supervisory or management role within hospitality Strong leadership and team management skills, with the ability to motivate and inspire Excellent customer service orientation and problem-solving abilities Proficiency in cash handling, inventory management, and record keeping Ability to work under pressure in a fast-paced environment High-level barista skills and a passion for coffee Strong communication and interpersonal skills Initiative and solid problem-solving abilities Flexibility to work a variety of shifts, including weekends and public holidays What We Offer At Quad Eatery, we are committed to fostering a positive and supportive work environment. We offer competitive wages, opportunities for career advancement, staff discounts on food and beverages, and ongoing training to support your professional growth. Bonus: No more night shifts! About Us Quad Eatery is a busy, fast-paced cafe located in the iconic Arts Centre, open 7 days a week from 8 am to 4 pm. We take pride in delivering exceptional food and service, creating a warm and welcoming atmosphere for our customers. Our dedicated team of professionals is passionate about providing excellence in every aspect of the dining experience. #J-18808-Ljbffr