We are seeking an experienced Assistant Manager to join our team at Quad Eatery, located in the beautiful Arts Centre. As a full-time Assistant Manager, you will play a key role in overseeing daily operations, ensuring our customers enjoy exceptional service in a vibrant, bustling environment.What You'll Be DoingSupervising and coordinating the front-of-house team, including baristas and servers, to ensure efficient, seamless serviceOverseeing the preparation and quality of food and beverages served in the cafeManaging inventory, ordering supplies, and maintaining an organised and well-stocked cafeEnsuring compliance with health and safety regulations, implementing best practicesProviding top-tier customer service and addressing customer queries or concernsAssisting in the training and development of staffAnalysing sales data and customer feedback to identify opportunities for improvementWhat We're Looking ForAt least 2 years of experience in a supervisory or management role within hospitalityStrong leadership and team management skills, with the ability to motivate and inspireExcellent customer service orientation and problem-solving abilitiesProficiency in cash handling, inventory management, and record keepingAbility to work under pressure in a fast-paced environmentHigh-level barista skills and a passion for coffeeStrong communication and interpersonal skillsInitiative and solid problem-solving abilitiesFlexibility to work a variety of shifts, including weekends and public holidaysWhat We OfferAt Quad Eatery, we are committed to fostering a positive and supportive work environment. We offer competitive wages, opportunities for career advancement, staff discounts on food and beverages, and ongoing training to support your professional growth.Bonus: No more night shifts!About UsQuad Eatery is a busy, fast-paced cafe located in the iconic Arts Centre, open 7 days a week from 8 am to 4 pm. We take pride in delivering exceptional food and service, creating a warm and welcoming atmosphere for our customers. Our dedicated team of professionals is passionate about providing excellence in every aspect of the dining experience.
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