Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. As a valued Assistant Store Manager you'll be helping our customers mark life's most memorable moments. We are thrilled to welcome a new wave of passionate leaders to our Auckland store network, boasting 14 locations; the region hosts iconic flagship stores (two of our top 5 performing stores globally) and the city's newest premium outlet destination opening at Manawa Bay. Let's work together to find an environment you'll thrive in!
For us, an Assistant Store Manager role is a pathway and we're here to support the direction you wish to venture in. Are you passionate about the Assistant space long term; ready to hone your sales and coaching skills in a premium environment? Do you have bold aspirations to take the reins of your own store? Our typical succession into a Store Manager position happens within 12-18 months.
Did you know - all of our New Zealand Regional Managers started in-store before growing into their current success stories? In Auckland you'll truly be set up for a rewarding career withdirect Store Management mentorship, as well as local Regional Manager and National Retail Management support with a combined 24 years in the business!
You will enjoy Dedicated training and development programs to set you up for success - 12 week 'Stepping Stones' to immerse you in product and operations knowledge Additional mentorship and guidance available for those that want to progress further in retail leadership An attractive salary with additional monthly and annual incentives for sales performance achievements A focus on Work / Life balance with planned in advance rosters with two consecutive days off (typically Friday's & Saturday's) - your flexibility to adjust when required will be appreciated as we trade late nights, weekends and public holidays Team member purchase privileges with exclusive pricing on our products A welcoming and cohesive team environment you will be supported to achieve performance milestones About you One of our values are We are Inclusive & Diverse which is why we are welcoming applications form all individuals who are able to demonstrate:
Be personable and approachable in a strong sales environment, and maintain a positive, productive outlook on team performance, management and development Create a premium experience and connect with customers to discover their own story; showcasing extensive product knowledge Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets having a willingness to coach and develop team members in this area Confidence to oversee store operations alongside and in the absence of the Store Manager A customer centric focus with the ability to maintain multiple client relationships in a highly dynamic environment Demonstrate a proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store Complement our premium brand through impeccable personal, store and team presentation About us We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.
Leadership pathways available in Albany, Henderson, Newmarket, Onehunga, Botany, Manawa Bay and Manukau.
Join us in shaping the future of our retail business. We look forward to reviewing your application.
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