Company DescriptionMondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group.Located at the heart of Duxton Hill, just moments away from the Central Business District, Mondrian Singapore Duxton places guests amidst a dynamic dining and nightlife hub. Featuring 302 rooms with sweeping views of historic shophouses and the contemporary skyline through expansive floor-to-ceiling windows, the hotel sets the stage with a cinematic rooftop pool and an eclectic array of bars and restaurants.Job DescriptionThe Assistant Outlet Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.Promote restaurant business and continually increase database contactsEnsure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintainedEnsure and promote compliance with all local liquor, health and sanitation regulationsManage and provide direction to all bar employees on the floor during shifts and eventsHold staff accountable to uphold uniform and grooming standards to the highest levelEnsure that staff receives consistent and proper communication (verbal, email, memos etc)Monitor departments performance with respect to the restaurant budgetsMonitor and maintain proper inventory to ensure it's in line with budgeted cost of salesSeek out and produce events to generate revenues for the propertyHold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on propertyConsistently monitor quality of service and product delivered on propertyCollaborate on needs of departmental staff schedulingInstruct staff in on-going training to uphold service standardsCoordinate menu sponsorship deals and menu product placementInterview employees and provide input on talent selectionAssess employee performance and provide feedback annually and throughout the yearHow do I deliver this?Tell it like it is- Authentic, honest, sincere, true.Have fun and make friends - Fun, energetic, whimsical, upbeat, casual.I've got your back- Accountable, responsible, dependable.Play to win- Original, cutting edge, open to new possibilities.Right here, right now - Attentive, detail-oriented, precise, owns the guest.
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