We are seeking an experienced Assistant Manager to join our team at Quad Eatery, located in the beautiful Arts Centre. As a full-time Assistant Manager, you will play a key role in overseeing daily operations, ensuring our customers enjoy exceptional service in a vibrant, bustling environment.
What You'll Be Doing
Supervising and coordinating the front-of-house team, including baristas and servers, to ensure efficient, seamless service
Overseeing the preparation and quality of food and beverages served in the cafe
Managing inventory, ordering supplies, and maintaining an organised and well-stocked cafe
Ensuring compliance with health and safety regulations, implementing best practices
Providing top-tier customer service and addressing customer queries or concerns
Assisting in the training and development of staff
Analysing sales data and customer feedback to identify opportunities for improvement
What We're Looking For
At least 2 years of experience in a supervisory or management role within hospitality
Strong leadership and team management skills, with the ability to motivate and inspire
Excellent customer service orientation and problem-solving abilities
Proficiency in cash handling, inventory management, and record keeping
Ability to work under pressure in a fast-paced environment
High-level barista skills and a passion for coffee
Strong communication and interpersonal skills
Initiative and solid problem-solving abilities
Flexibility to work a variety of shifts, including weekends and public holidays
What We Offer
At Quad Eatery, we are committed to fostering a positive and supportive work environment. We offer competitive wages, opportunities for career advancement, staff discounts on food and beverages, and ongoing training to support your professional growth.
Bonus: No more night shifts!
About Us
Quad Eatery is a busy, fast-paced cafe located in the iconic Arts Centre, open 7 days a week from 8 am to 4 pm. We take pride in delivering exceptional food and service, creating a warm and welcoming atmosphere for our customers. Our dedicated team of professionals is passionate about providing excellence in every aspect of the dining experience.
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