Assistant Manager

Job DescriptionWe are looking for a service focused extraordinaire, who is passionate about our guests, creating memorable moments and leading a team, working closely with the Hotel Manager.This exciting opportunity as our Assistant Manager could be your next step in forging a career with us.Ensure the smooth and efficient running of the Hotel's operation in absence of the Hotel Manager with a high level of customer service provided at all times.Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.Process and assist with check-in and check-out of guests when needed.Respond to and coordinate emergency situationsEffectively resolving any issues that may result in adequate compensation to the guest.A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stayProven leadership experience within a hotel environmentIn lieu of the Hotel Manager, responsible for the smooth service, operations and well-being of the team and guests utilizing your leadership skills to do soA team player - encouraging, training, empowering and developing your team to provide exceptional serviceAn advocate for Accors Live Limitless loyalty program - being proactive in driving strong results with the teamEnsure public areas are clean and well presented with regular monitoringQualificationsYou will have :A Diploma in Hospitality or Business ManagementMust have PMS experience with OperaMust have previous experience as an Assistant Manager in a Budget or higher Hotel.Computer literate with confidence in Microsoft Outlook, Word, Excel and PowerPoint.Additional InformationBenefits :Learn your Way - Access to our Accor Academy so you can Earn while you Learn!Work Your Way - Flexibility to ensure a work life balance!Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation WorldwideMeals on shift & parking onsiteAccor's Parental Leave SchemeAccess to our Employee Assistance ProgramOur commitment to Diversity & Inclusion :We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you.If you require an adjustment to be made during the recruitment process, you're welcome to let us know.#J-18808-Ljbffr