Assistant Front Office Manager

Details of the offer

Peppers Bluewater, State Highway 8, Lake Tekapo, Canterbury, New Zealand Req #3078
Overlooking scenic Lake Tekapo, in the heart of New Zealand's central South Island, is Peppers Bluewater Resort . The resort is comprised of one, two and three bedroom suites and villas set amongst the purest natural landscape of Mt Cook & Mackenzie region. Guests can enjoy stunning views from Rakinui Restaurant & Bar and experience the farm to table dining concept. Many a special event has taken place at Peppers Bluewater with the team creating bespoke weddings and conferences. On your days off immerse yourself in the peaceful lifestyle by enjoying the abundance of relaxing activities Lake Tekapo has to offer such as horse-riding, hot pools and stargazing.
Purpose As an Assistant Front Office Manager , you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities for you to connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Primary Responsibilities Take the helm and guide the hotel's day-to-day operations with expertise. Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere. Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise. Contribute to roster planning and preparation. Embrace authenticity and let your unique self-shine in every shift. Skills and Experience Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager. Proficiency in using reservation and property management systems is a plus. Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills. Masterful in the art of both the written and spoken communication. Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays. At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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Nominal Salary: To be agreed

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