Realty Group, the Bay of Plenty's leading real estate company with over 500 staff, manages the Bayleys and EVES brands. We pride ourselves on a professional, strategic, and adaptable approach to delivering top-tier experiences to both our staff and customers. We are looking for an Applications Support Specialist to manage and troubleshoot the core software applications and infrastructure, with a focus on the 365 stack and hybrid infrastructure. This role involves providing day-to-day support to users while continuously improving our IT systems. It's a hands-on role, requiring critical thinking and effective problem-solving, offering opportunities for professional growth and skill development through training. Key Responsibilities: Ensure all business applications are fully operational, providing day-to-day support to end-users, and resolve issues promptly. Manage the integration of new applications with existing systems, ensuring seamless data flow and compatibility. Collaborate with departments to identify needs, develop or customise applications, and work with vendors to implement new features. Maintain thorough documentation of application configurations and ensure compliance with data security and industry regulations. Provide direct hands-on support to users, develop training sessions, and create user manuals to improve IT system understanding across the organisation. Stay up-to-date with IT best practices, propose improvements to business processes, and lead or participate in projects that enhance Realty Group's technological capabilities. Key Skills and Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 5 years + of experience in application support, management, or development. Proven experience in integrating and customizing software applications. Familiarity with cloud-based environments (e.g., Office 365, Azure). Experience with network infrastructure, including Fortigate and FortiOS, is a plus. What's Great about Realty Group: Enjoy a competitive salary with access to the company bonus scheme and subsidised private parking. Ongoing professional development opportunities & opportunity to attend key networking events. The chance to shape and own the role, bringing your expertise to make a significant impact. At Realty Group, you'll have the opportunity to make a real impact by working with the team to enhance our technology capabilities and drive operational efficiency. If you're passionate about technology and enjoy collaborating with others to find innovative solutions, we want to hear from you! If you are ready to take on this exciting challenge, please apply SEEK. For further details and a Position Description, please contact Jemma, ****** Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr