Posted: 17/09/2024 Closing Date: 17/10/2024 Job Type: Permanent - Full Time Location: Hastings Job Category: Animal Control Taitara Mahi - Animal Control Officer Permanent, Full-time We are looking for an experienced compliance professional with a commitment and passion in animal control, welfare and enforcement. Hastings District Council's Animal Control team work across our diverse communities to minimise harm and nuisance from dogs and other animals, and provide essential services such as dog registration and raising public awareness of responsible dog ownership. We have a strong focus on education and quality customer service. In this role, you will be responsible for: Responding to public complaints about dog and stock control; dealing promptly and accurately with customer requests for services including managing aggressive and/or barking dogs, dog attacks, wandering dogs and stock issues. Providing high quality information and advice to customers along with responding to written queries. Working within the Dog Control Act 1996, Council's Dog Control Bylaws 2016 and to administer the provisions of the Stock Impounding Act 1955, and HDC policy and procedures to ensure compliance and public safety. To be successful in this role you will need to be able to relate to a broad range of people so you must be able to confidently manage relationships, conflicts and disputes, have an affinity with a range of animals, be calm under pressure and be resolution focused. Ou wheako – about you, To be successful in this role you will have: Great communication and conflict resolution skills. The ability to deal with difficult potentially confrontational situations. Investigation skills, experience with legislation and report writing. Demonstrated capability to deal with aggressive dogs and other animals. Confidence in handling dogs and stock. National Certificate in compliance and regulatory control. At least 2 years' experience in animal management OR in a public facing compliance background. Ability to think on your feet and make sound decisions which are in the best interests of the community, whilst demonstrating consistency and compliance with legislation. Strong skills in Microsoft Office and other software. A full clean NZ driving licence and the ability to drive a manual vehicle is a must have. Situated in the heart of Ngati Kahungunu, the Hastings district and Hawke's Bay offer an enjoyable environment in which to live, work and play. We are an equal opportunity employer and we value diversity. Are you keen to be a part of our journey? Applications close: Sunday 15 September Please Note: Due to the highly competitive employment market, our vacancy close date may be subject to change if a suitable candidate is found, so don't delay in making your application. #J-18808-Ljbffr