Job description:Tau ake ra te moana nei, e papaki kau ana ki te akau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mou, he pou hononga mou, kia herea ki te tiki, kia herea ki te pono. Kia mau, kia ita, kia u - haumi e, hui e, taiki e!Te Turanga | About the roleAs an Advisor: Contact Centre, you are the first point of contact for enquiries received through Council's Contact Centre. You will be providing exceptional customer service to the community, whether it's a korero over the phone, responding to emails, or even answering social media enquiries.Our Contact Centre operates 24 hours, 7 days a week. We have a casual role available to cover shifts on all days and times of the week. You will be remunerated well for the inconvenient hours.There is an initial training period prior to commencing regular hours for this role, training will be approx. 6 weeks, Monday-Friday 8am - 5pm.Please note attendance to a weekly 1 hour meeting on a Wednesday at 8.00am or 4.00pm is required for this role.Nga Pukenga | What you'll need to succeedTo succeed in this role, you'll bring: Excellent communication skills Attention to detail Problem solving ability Proven work experience To Tatou Kaunihera | About Tauranga City CouncilTauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.We always strive to ensure that you feel valued and supported in the workplace.To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, as well as career development opportunities.Te Tukanga | How to applyIf you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Georgia Armstrong at ****** note we will not be accepting applications via email. If you wish to apply, please click 'Apply' at the bottom of this page and follow the link.Applications will be reviewed as they are received and applications will close upon the appointment of a successful candidate.Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening.Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency, we will seek this support from our network of agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.Job Description: Advisor: Contact Centre, Casual
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