Below is a brief description of this vacancy This page outlines the vacancy and the key skills and responsibilities for the role.
Administrator/ Rehabilitation Coach Coordinator Reference: 6693977
Permanent full-time position available - 40 hours per week
Are you interested in joining a team where you can have real impact to make a difference in the lives of clients with Traumatic Brain Injury?
We have a rare and exciting opportunity for an Administrator/ Rehabilitation Coach Coordinator to join our Community team, starting early January 2025.
A day in the life of the Administrator/ Rehab Coach Coordinator varies from day to day, but may include:
General office duties to maintain an operational and smooth-running work environment, including maintaining responsibility for operational functions such as supplies ordering and fleet vehicles.
Training teams on new technology and tools.
Providing effective clinical administrative support to Community Services Teams including client record management, processing client documentation, billing assistance and communicating with funders to support the clinical team.
Coordinating seamless information flow between team members in order to match client needs and schedules with the availability of Rehab Coaches.
Supporting Rehab Coaches to coordinate their weekly schedules to maximise efficiency.
Ensuring Rehab Coaching staffing and resourcing are maintained, supporting leave planning and cover, and being involved in recruitment of Rehab Coaches.
Playing a key role in the onboarding of Rehab Coaches.
Identifying areas for improvement within the service and working with the Service Manager to implement quality improvement initiatives.
Contributing towards maintaining health and safety and quality procedures.
You will interact closely with our team of Rehab Coaches as well as other team members such as Physiotherapists, Psychologists, Speech and Language Therapists and Occupational Therapists. Our team works Monday to Friday within business hours, so no shift or weekend work is required.
Ko wai koe/About You
At least 3 years relevant experience in an administrative and/or coordination role. Experience in a health or disability setting and experience working with ACC contracts would be highly desirable, but not necessary.
Professional and friendly with strong attention to detail.
Someone with a genuine interest in helping their team and making a difference for clients.
Strong written and communication skills.
Able to work as part of the team as well as independently.
IT proficient and confident using Microsoft Office Products.
Ability to manage your time, multitask and be flexible to adapt quickly to challenges.
We are a highly inclusive and diverse organization that lives by our values:
Ko tatou whakaute - We are respectful.
Ko tatou whakakotahi - We are inclusive.
We focus on enabling independence, inclusion, and quality of life for individuals after a brain injury.
If you share our passion for positive impact and have a commitment to high-quality service, we'd love to hear from you!
For more information about this role please contact:
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