Master Cleaner Concept Limited is seeking an experienced and motivated Administration Manager to lead our cleaning operations in Christchurch. This is an exciting opportunity for someone with strong leadership, customer service, and business development skills to manage both the administrative side and the cleaning team, while ensuring excellent service delivery to our clients.
Position: Administration Manager
Location: Christchurch City Region
Hours: Minimum 30 hours per week
Pay Rate: $25.00 to $32.00 per hour (depending on experience)
Team Size: Oversee a team of 4 to 5 commercial cleaners
Shift Details: Includes weekend and evening work
Key Responsibilities:
As the Administration Manager, you will oversee the smooth operation of both cleaning and administrative tasks within the business. Your duties will include:
Team Leadership: Supervise and manage a team of cleaners, ensuring that all cleaning assignments are completed to a high standard.
Customer Relations: Handle customer inquiries, resolve complaints, and ensure clients' needs are met with professionalism and efficiency.
Lead Generation & Business Development: Actively seek out new business opportunities, build strong relationships with potential clients, and help expand the company's customer base.
Administrative Oversight: Oversee daily office administration, including scheduling, reporting, maintaining records, managing supplies, and tracking cleaning assignments.
Financial Management: Help manage budgets, track expenditures, and ensure financial goals are met.
Quality Control & Compliance: Conduct regular checks to ensure quality standards are adhered to and maintain compliance with health and safety regulations.
Employee Training & Support: Ensure the cleaning team is well-trained, motivated, and has the resources they need to perform effectively.
Key Requirements:
Minimum 6 months of relevant experience in a managerial role within the cleaning or facilities management industry, OR a New Zealand NCEA Level 4 Diploma (or equivalent) or higher qualification.
Proven leadership abilities, with experience managing teams and handling administrative duties.
Strong organizational skills: Able to manage multiple tasks, schedules, and administrative responsibilities.
Excellent communication and customer service skills, with a focus on resolving client issues and maintaining satisfaction.
Sales experience and the ability to generate leads and build customer relationships is highly desirable.
Strong attention to detail and ability to ensure operations run smoothly and efficiently.
Why Join Us?
Competitive pay: Earn between $25.00 to $32.00 per hour, depending on experience.
Flexible and rewarding role: Manage both administrative tasks and a dynamic cleaning team.
Career growth: Opportunity to develop leadership skills and help grow the business.
Supportive team environment: Work with a professional and dedicated team in a company that values your contribution.
Ready to take the next step in your career? If you have the experience and passion to lead and grow within a fast-paced and rewarding environment, apply today! Master Cleaner Concept Limited is waiting to hear from you!
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