Operating since 1994, Home Support North (HSN) is the largest provider of home and community support in Northland. We have offices in Whangarei and Kerikeri with a staff compliment of approximately 300. We are contracted to the Ministry of Health, Northland District Health Board, Ministry of Disabled People (Whaikaha) and ACC to supply home based support (home care and personal care) to disabled people of all ages in Northland. The majority of our clients are over 65 years old and have an age-related disability.
About the role:
The Administration & IT Support Officer provides key support to the day-to-day operations of our office. This includes general administrative duties that ensure business equipment/supplies, the phone system and office infrastructure is fully functional and maintained. This role acts as a key point of contact for both internal and external stakeholders, answering calls and monitoring any centralised email. Basic IT support is provided to the wider team in this role, as well as providing direct support to the Business Manager.
To be successful in this role you will hold:
A high degree of computer literacy.
Certificate, Diploma or relevant certifications in IT support or administration preferred.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with basic office hardware (computers, printers, phone systems).
A full and current Drivers Licence.
A minimum of 2 years of experience in an administrative role with exposure to IT support.
Experience supporting senior staff or Board members is a plus.
Strong written and verbal communication skills, with the ability to interact effectively with staff, Board members, and visitors.
Exceptional organisational and time management skills, with the ability to prioritize tasks and handle multiple responsibilities.
Ability to handle sensitive information with professionalism and confidentiality.
If this sounds like you and you would like to know more, then send us your CV along with a covering letter telling us about you to ******
Applications close on Friday, 13 December 2024 and may be reviewed prior to the close date as well as contact made with candidates.
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