Use your passion for people and excellent customer service skills to provide administrative support to our Accounts Receivable team, and ensure our residents have a positive experience!Unlock your full potential in a supportive environment that values your expertise.Make a meaningful difference in what you do!Join a company that fosters a culture of inclusivity, kindness, and innovation.About Ryman HealthcareAt Ryman, we believe the measure of a full life is one that gets richer with age.Ryman Healthcare is a leader in retirement living and aged care.
Our driving purpose is to enhance freedom, connection, and well-being for people as we grow older.
We own and operate 48 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors.
Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.Care is at the heart of everything we do and we've created this role to approach the environment with the same level of care that we have for our residents.At the heart of our business, everything we do must be 'Good enough for mum and dad.
'What will you do?We are looking for a self-motivated individual with a talent for customer service to join our friendly Accounts Receivable team.
The key focus of this role is to communicate with residents and their next of kin regarding fees, including:Preparing paperwork to send to residents including covering letters and any relevant documentation or information about automatic payments, direct debits, or invoices.Setting up funding for resident care or services.Communicating with Village staff to follow up on overdue or incorrect paperwork.Completing month-end balance by the deadline given.What's in it for you?If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!
In addition, a career at Ryman offers:Ongoing support for professional development.Additional wellbeing leave and flexible working arrangements.Access to over 60 discounts with well-known brands across a variety of sectors including health and wellbeing, banking, insurance, and retail.Social club events, furry Fridays (bring your dog to work), free yoga classes, and a free gym membership.Who are you?Ideally, you have previous experience in an administration role; your attention to detail is second to none, you have impeccable spelling, grammar, and punctuation, and love working with numbers.You value people and kindness, and are passionate about learning and delivering excellent results.You strive for excellence and constantly look for ways to exceed expectations; delivering a high-quality service at speed will be second nature.You believe in the value of strong, positive, trusting teams who work together as one.As a resilient person, you keep going, even when there are bumps in the road and you show composure under pressure.You value communication that is simple, clear, and straight to the point.If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness, and excellence, we would love to hear from you!At Ryman, we support an environment where everyone feels welcome to be themselves.
We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.Applications will be reviewed as they are received, and interviews may occur before the official close date.
This means a job ad may close earlier than advertised.
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