Account Support Officer - Work From Home

UMI Digital is seeking a motivated and dedicated Account Support Officer to join our team on a part-time basis, working from home. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role. Responsibilities:1. Provide support to key accounts by managing client inquiries and resolving issues in a timely manner.2. Assist with the onboarding process for new clients, ensuring a smooth transition and positive experience.3. Work closely with the sales team to coordinate account activities and provide necessary support.4. Prepare and analyze reports on account performance, identifying areas for improvement and growth.5. Collaborate with internal teams to ensure client needs are met and expectations are exceeded.6. Maintain accurate records of client interactions and transactions for future reference.7. Stay up-to-date on industry trends and market changes to provide valuable insights to clients. Requirements:1. Bachelor's degree in Business Administration or related field preferred.2. Strong communication and interpersonal skills.3. Ability to work independently and manage multiple tasks simultaneously.4. Excellent problem-solving and critical thinking abilities.5. Prior experience in account management or customer service.6. Proficiency in Microsoft Office Suite and CRM software.7. High level of attention to detail and organizational skills. Personality traits: motivated, dedicatedSoft skills: cooperation, critical thinking Benefits:1. Parental leave2. Employee discounts3. Life insurance Working environment:At UMI Digital, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. We believe that a diverse team leads to innovation and success. Equal Opportunity Statement:UMI Digital is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Deadline to apply: ******** Join our team and be a part of a dynamic company that values your skills and contributions. Apply now to become our Account Support Officer and help us drive success for our clients.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.