Account Support Manager

Job Description:We are seeking a part-time Account Support Manager to join our team at Delek US Holdings in Christchurch, Canterbury, NZ.
In this Associate Level role, the Account Support Manager will be responsible for providing support to our Account Managers in managing client accounts and ensuring high levels of customer satisfaction.
The ideal candidate will have at least 5 years of experience in a similar role and possess the personality traits of being driven and resourceful.
Additionally, strong soft skills in persuasion and communication are essential for success in this position.Responsibilities:Assist Account Managers in maintaining and growing client relationshipsProvide excellent customer service and support to clientsCommunicate with clients to understand their needs and address any issues or concernsAssist in the development and implementation of account strategiesPrepare and present reports on account performance to managementCoordinate with internal teams to ensure timely delivery of products or services to clientsStay up-to-date on industry trends and competitor activity to provide valuable insights to clientsRequirements:Bachelor's degree in Business Administration or a related fieldAt least 5 years of experience in an account support or similar roleStrong interpersonal and communication skillsAbility to work well in a fast-paced environment and handle multiple tasks simultaneouslyProficiency in Microsoft Office Suite and CRM softwareExperience in the energy or oil industry is a plusBenefits:Medical coverageTraining & professional development opportunitiesCompany equipment providedWorking Environment:At Delek US Holdings, we foster transparency and open dialogue for effective communication at all levels.
We believe in creating a supportive and inclusive work environment where every team member feels valued and respected.Deadline to Apply:August 20, 2024Equal Opportunity Statement:Delek US Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.
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