Account Support Manager

Job Description:Leucadia National is seeking a part-time Account Support Manager to join our team in Christchurch, Canterbury, NZ. As a mid-to-senior level professional with at least 6 years of experience in account management, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Responsibilities:Build and maintain strong relationships with clients, acting as the main point of contact for any inquiries or issues.Collaborate with internal teams to ensure client satisfaction and successful project delivery.Develop and implement strategies to increase client retention and satisfaction.Analyze client data and provide insights to improve their experience.Identify opportunities for upselling and cross-selling products or services.Monitor client accounts to ensure they are meeting their goals and objectives.Provide regular reports and updates to clients on their account status.Handle any escalations or complaints in a timely and professional manner.Requirements:Bachelor's degree in Business Administration or related field.Proven experience in account management or customer service.Strong communication and interpersonal skills.Resilient and confident personality traits.Creativity and strong decision-making skills.Ability to work independently and as part of a team.Proficiency in Microsoft Office and CRM software.Excellent organizational and time management skills.Benefits:Medical coverage.Joining Bonus.Employee discounts.Working Environment:As an Account Support Manager at Leucadia National, you will thrive in an energetic and rapidly evolving work setting. We value creativity, collaboration, and innovation, and provide our employees with the support and resources they need to succeed.Deadline to Apply: September 6, 2024Equal Opportunity Statement:Leucadia National is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
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