Account & Relationship Management (Sales)Full timeCompetitive salary + Car Allowance + BonusLocation: Christchurch, Canterbury, New ZealandJob ID: 77051We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.In New Zealand, we employ over 150 people across our locations of Auckland, Hamilton, Wellington, and Christchurch.Join us as an Account Manager - ServiceYour main responsibilitiesSuccessfully negotiate contracts with new and existing customers and provide a positive experience throughout.Showcase your interpersonal skills with all people you interact with in this role.Assist in proposal planning and tender preparation.Maintain contract database and associated files to a high standard.Develop and prepare required internal and external reports to an excellent standard at all times.Liaise with customers on compliance defects, renovations, repairs & connectivity, and provide outstanding support and care.Maintain and process associated sales in line with set targets.Forecast sales (service/renovations/repairs) targets and ensure they are met to the highest standards that showcase Schindler excellence.Arrange and participate in regular, planned internal and external client meetings. Involve other Schindler Managers and operational staff where appropriate and be the buzz that excites us all.What you bringAt least one year of experience as an account manager or business development manager in a technical or industrial field (eg Lift, HVAC, Fire Protection or Building Facilities).Value high standards of customer service and show a passion for excellence.Goal-focused with experience managing multiple priorities.Highly organised.Keen on details and keep meticulous records to a very high standard.You love working in a dynamic environment and are part of the buzz that makes for great teamwork and collegiality. The team matters to you.Proactive mindset and strategic thinker.Excellent English & communication skills.Eligibility to work permanently in New Zealand.What's in it for you?Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.Annual BonusVehicle AllowanceEmployee of the month & year recognition with rewardsLong service recognition and reward programPotential for real growth both personally and professionallyOpportunity to access educational support and social activities.We Elevate… Your CareerBecome part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.Are you ready to embark on a new journey? Join #TeamSchindler!At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.
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