Account Manager

Details of the offer

Why Join Hearts & Science NZ

Hearts' ambition is to make a mark in our industry and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it.

It is about winning and making a difference. Leaving your mark on the agency and the industry. We substantially invest in our people and culture to nurture a unique, positive, energetic, and collaborative working environment.

We want everyone that chooses Hearts to have a rewarding and enriching career and to enable this we offer a comprehensive training programme.

Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave, and Loyalty Leave to name but a few.

About the Role
As an Account Manager, your main responsibilities are to manage and execute media campaigns, from start through to completion. You will work closely with the Business Director to maintain quality control of the media campaigns and continually evaluate and improve performance against client goals.

You will work collaboratively with the internal Hearts & Science team, various specialist teams, media owners, and other external agency partners. You are responsible for junior to mid-level client relationships ensuring everything is running smoothly and that all questions are answered in a timely manner, in accordance with the Hearts & Science client service expectations.

In addition to being involved in the planning of campaigns, you will at times be required to buy media campaigns (working with both specialists in TV and digital channels).

As well as a solid offline understanding of media, the Account Manager is expected to have a working knowledge of the digital media arena and support the Digital Director and Performance team when required.

Skills and Experience

At least 18 months of relevant media and client management experience

Implementation planning capabilities and understanding of media principles and finance

Good client-facing communication & presentation skills

Conversant in the role of each channel and ability to provide justification/rationale

Well-developed time and project management skills, with good adherence to deadlines

If this role is of interest, please apply directly via the job ad ASAP to be considered.

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Nominal Salary: To be agreed

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