2 X Cafe Managers

Job brief We are looking for 2x Cafe Managers to organise daily operations and motivate our staff to provide excellent customer service. These positions require to work between 30 to 45 hours each week as the business needs. Cafe Manager responsibilities include scheduling shifts for baristas and wait staff, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays. Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot. Responsibilities Managing day-to-day operations of the cafe. Following all health & saftely procedures and regulations. Hiring and onboarding new wait staff and baristas. Training employees on drinks preparation and proper use of coffee equipment. Coordinating with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients) Maintaining updated records of daily, weekly and monthly revenues and expenses. Adding new menu items based on seasonality and customers' preferences (for example vegan coffee drinks). Advising staff on the best ways to resolve issues with clients and deliver excellent customer service. Ensuring all cafe areas are clean and tidy. Nurturing friendly relationships with customers to increase loyalty and boost our reputation. Requirements and skills Work experience as a Cafe Manager or Barista. Hands-on experience with professional coffee machines. Good math skills. Availability to work within opening hours (including weekends and holidays). Excellent communication skills with the ability to manage and motivate the team. Customer service attitude. High school diploma. Additional certification (e.g. in Business Administration or Hospitality) is desireable but not mandatory. Candidates must hold NZ residency or valid work visa. #J-18808-Ljbffr