Workshop Controller

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About the role
Are you a great team leader with exceptional people skills? Are you ready for a new challenge? Our Client is currently recruiting for a Workshop Controller. This is an opportunity to work with a volume brand at a very exciting time.

This role would ideally suit someone already working as a Workshop Manager or Workshop Controller, but an experienced Master Tech or time-served Diagnostic Tech would also be considered.

Responsibilities:

Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
Ensure efficient use of materials, equipment, and labor resources.
Build strong relationships with the brand and have a strong understanding of warranty processes.
Actively coach and support the service team to develop individual competencies.
Develop training plans for all technical personnel and play an active role in their development.
Ensure Health and Safety procedures are observed and maintained at all times.
Ensure efficient progression of work through the workshop.
Identify key processes and work on improving workshop flow and streamline the customer journey.

Working with the senior team and reporting directly to the service manager, you will be responsible for the continued success of the workshop and developing the team to a level that is second to none.

If this sounds like the opportunity for you, please apply with a copy of your CV and we will be in touch soon.
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