Work Broker, Dunedin - Fixed Term/Secondment to December 2025 at Ministry of Social Development, Otago About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Work Broker, Dunedin - Fixed Term/Secondment to December 2025
Fixed Term/Secondment - starting in January 2025
Location: Dunedin
Our Work Brokers play a vital role in our communities. Every day is busy and demanding but extremely rewarding as you can positively influence people's lives. We are seeking someone who has the passion for helping people from a diverse background, keeping the wellbeing of people at heart, and be totally immersed within the community.
What you'll be doing | He aha tau e mahi ana
As a work broker, you will have the agility to navigate and pursue professional working relationships within the community, building rapport with local businesses and partners to support the local labour workforce in creating sustainable outcomes. Your primary responsibility is placing people into work, so you'll need to be a real "people person" with excellent communication ability relating to our clients and employers.
You will use influence and networks to seek out current and future employment opportunities from employers in primary industries. This will involve cold calling, the use of technology and networking to bring in great opportunities for our job seekers. You will also be able to profile job seekers to employers and build long term professional relationships that go from strength to strength. You'll work alongside Case Managers and other Service Centre colleagues to ensure sustainable employment outcomes are achieved.
Key duties and responsibilities:
Work with employers to establish and promote vacancies, and complete recruitment process.
Educate employers on details of our Products and Services.
Work with colleagues across the region including Work Brokers and Case Managers, to connect clients to seasonal and permanent work available in the region.
Provide in work support to clients placed in employment.
Ensure that internal systems are kept up to date, recording all interactions with employers and clients.
Work with the Labour Market Team to complement Immigration, Skills for Industry and Cadetship work programmes.
Support Connected and Service Centre activity, which may include reporting, spread sheet analysis, outbound calling and texting.
What you'll need to succeed | Ko nga mea ka hiahiatia e koe kia angitu
We are seeking candidates with the following essential attributes and skills that are crucial for success in this role:
Influencing skills: Ability to persuade and negotiate effectively to achieve positive outcomes.
Proactive Networking Skills: Capacity to build and maintain valuable professional relationships with the community.
Public Speaking and Presentation Skills: Strong communication skills to engage with clients, employers, and stakeholders.
Promotion and Marketing Ability: Skilled in promoting opportunities and services to the job seekers.
Strategic Thinking Skills: Capability to develop and implement effective strategies to achieve goals.
Resilience: Ability to adapt to challenges and setbacks while maintaining a positive attitude.
You will need to have a full and clear NZ driver's licence as you will be required to travel around the region to meet employers and attend work related meetings/events.
What's in it for you l Nou te rourou
We are committed to providing you with a positive work environment that focusses on the growth and development of our people as well as achieving outcomes alongside the individuals and whanau in our community. You will be a part of a team that embraces diversity and encourages learning, working with a team of people from a variety of backgrounds, with a variety of skills and experiences, who want to get great results for New Zealanders. We are working towards Te Ao Maori being embedded in the way we do things at MSD, and we would love you to join us on this journey.
We offer
Regular coaching and career development opportunities.
Supportive work environment.
Salary range $78,222 to $94,689 per annum (in line with skills, performance and other factors).
Manaaki – We care about the wellbeing and success of people.
Mahi tahi – We work together, making a difference for communities.
Whanau – We are inclusive and build a sense of belonging and place.
Tika me te pono – We do the right thing with integrity.
Our values represent who we are and what we stand for - if this appeals to you, and you enjoy using your tenacity and initiative to find solutions and achieve goals, do not hesitate, apply now!
We will review the applications as they come through. For a further discussion about the role, please contact Simon Rakiraki, Manager Regional Employment by email: ******
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at ******
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as an internal candidate.
Joining us
Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
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