Winter - Snow School Instructor Level 3+The Whakapapa whanau are a small but ambitious team, running year-round operations on the northern slopes of Mt Ruapehu. In winter, from June until October, this includes a world-class ski area. In summer, from December until April, this includes our summer sightseeing operation, heroing our iconic Sky Waka gondola. Each year we welcome hundreds of thousands of manuhiri (guests) to Whakapapa, many with life-long connections to the maunga (mountain) and surrounding region, some even third or fourth generation.
Mo te tunga | About the role We are seeking a range of NZ Level 3 (or overseas equivalent) ski and snowboard instructors to join our Snow School team at Whakapapa.
Our Snow School Instructors bring their passion for the snow sports industry and their riding skills to our manuhiri (guests) through providing group and private lessons. Support us to build passion and talent in the snow sports industry, all whilst enjoying a winter on the slopes of Mt Ruapehu in the iconic Tongariro National Park.
As a member of the team at Whakapapa, you will create an empowering learning experience that keeps our manuhiri (guests) coming back and enjoying this winter playground year in and year out.
No two days at Whakapapa are the same, so you will need to adapt on a daily basis using sound teaching techniques. You can expect that you will:
Make sure our guests have loads of fun!Apply teaching methods which consider the personal capabilities (age, ability to learn) of your guests and incorporate the actual situation on the ski area (weather, snow conditions and terrain).Consistently meet the minimum teaching standards required by the qualification held.Be a source of knowledge on our products and services, and provide efficient, polite and professional service to all guests.Support the Snow School leadership team in mentoring, training and developing junior Instructors.Have fun while doing it!We are seeking interest for casual, part-time and full-time employees for this seasonal opportunity (June to October). Note - part-time employees would be rostered 8-30 hours per week, and full-time 30 plus hours per week (Monday to Sunday).
As an experienced instructor, you will bring:
NZSIA/SBINZ Level 3 Qualification (or international equivalent)Previous practical experience as an Instructor is a mustAbility to obtain a clear New Zealand Police Vetting checkCommitment to great guest serviceAbility to build effective teaching and working relationships with a wide range of peopleAn ability to respond in a positive and proactive manner to feedbackMaintain an approachable and co-operative persona with co-workers and guestsA tolerance for uncertain market and weather conditions (particularly the weather conditions!)A flexible approach to rosters, guest needs and the direction of the organisationGear up for the ultimate work adventure at Whakapapa. Joining Whakapapa unlocks a number of perks:
A complimentary season pass for skiing and / or snowboarding, and access to day pass discounts for friends and familyFree beginner and intermediate group lessons. Don't have equipment? You'll receive discounts on that tooExclusive food and beverage, and retail discounts, for use in Whakapapa's cafes and storeGuaranteed base hours for all full-time and part-time staffPriority access and discounts to our on-mountain medical centre servicesYour Whakapapa whanau experience is not just a job: you will build lifelong memories and experiences in one of the most beautiful and culturally significant places on earth!
Remuneration range - $27 to $40 depending on certification and experience, plus additional allowances. This will be discussed in detail during the interview process.
* Research shows that while men apply to jobs when they meet approximately 60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. If you think you have what it takes for this role but maybe you don't meet every single bullet point above, we encourage you to get in touch. We'd love to hear from you and see if you could be a great fit for our whanau. PLEASE NOTE - Due to the holiday season, we will be reviewing applications and reaching out to candidates in January. We appreciate your patience and wish you a wonderful holiday season!
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