Our WM Technical Services (TS) Division is a specialist team of highly qualified staff with purpose-built processing facilities and specialised Dangerous Goods transport. Be part of a team committed to safeguarding our environment and maximizing resource potential. If you're passionate about safety & sustainability and ready to make a difference, we want to hear from you!
Job Description About the Role:
Join WM New Zealand as a Weighbridge & Customer Assistant, where you'll dispatch jobs, balance driver workloads, and excel in customer service—answering inquiries and booking jobs across all services. Plus, oversee waste movement, ensuring meticulous recording and strict compliance with regulations.
What's Involved:
Manage job requests from logging to allocation on the appropriate route, ensuring customers are informed of service schedules.
Monitor route progress to ensure all jobs are completed on time and satisfactory.
Track and manage reallocated or rescheduled jobs due to driver actions.
Handle incidents, accidents, and driver absenteeism promptly and effectively.
Receipt incoming and outgoing vehicles and products, maintaining accurate records.
Direct traffic on site and oversee vehicle movements to ensure safety and efficiency.
Provide exceptional customer service by assisting with inquiries, ensuring compliance with documentation requirements, and maintaining high standards of professionalism.
Qualifications Skills and Requirements:
Strong organizational skills and ability to prioritize tasks effectively.
Excellent verbal and written communication skills for interactions with drivers and customers.
Proficiency in MS Office
Ability to work both independently and collaboratively in a fast-paced environment.
Commitment to upholding safety and environmental standards.
Dangerous Goods certificate preferred but not essential -Familiarity with hazardous waste handling regulations is advantageous.
Additional Information What's in it for you?
Enjoy a role that keeps you on your toes, offering constant challenges with a competitive salary.
Become part of a close-knit team that values collaboration, recognition, and continuous improvement
WM New Zealand offers proven opportunities for career advancement.
How to apply
To apply for this role click " I'm interested "
Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
WM New Zealand is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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