Job Description: PulteGroup is seeking a motivated and energetic Web Chat Associate to join our team in Hamilton, Waikato, NZ. This is a part-time, work-from-home position at the Associate level, requiring a minimum of 2 years of experience in a similar role. Responsibilities: - Engage with customers through web chat to provide support, answer questions, and resolve issues in a timely and professional manner - Utilize strong communication skills to effectively convey information and build rapport with customers - Demonstrate leadership qualities by taking ownership of customer inquiries and providing solutions - Manage time effectively to handle multiple chat conversations simultaneously - Collaborate with team members to ensure a seamless customer experience - Stay resilient in high-pressure situations and maintain a positive attitude Requirements: - Energetic personality with a passion for customer service - Resilient attitude to handle challenging situations with grace - Strong leadership skills to take charge of customer interactions - Excellent time management abilities to prioritize tasks effectively - Proficiency in written communication and typing skills - Ability to work independently and as part of a team - Experience in a customer service or sales role is preferred Benefits: - Joining Bonus for successful candidates - Visa sponsorship for eligible candidates - Profit sharing opportunities - Opportunity to be part of a company that pioneers change and sets industry benchmarks Equal Opportunity Statement: PulteGroup is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. Deadline to apply: ******** If you meet the requirements and are ready to join a dynamic team in a fast-paced environment, apply now to become a Web Chat Associate with PulteGroup!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
