The FirstCape group of companies includes Jarden Wealth, JBWere and Harbour Asset Management and is one of New Zealand's largest and best resourced wealth advisory and asset management firms. Here at FirstCape, we believe that our people are our greatest asset. Our success is dependent on the collective talent, expertise, and dedication of each and every one of our team members. We are committed to creating an environment where everyone can thrive, grow, and contribute to their fullest potential.
About the Role:
The Wealth Management Adviser role is responsible for providing a high standard of financial advice and service to Jarden Wealth clients, and prospective clients. They hold a strong understanding of investment strategies, coupled with the ability to build deep and trusted relationships. All advice and service must be compliant with all relevant regulations and internal policies, and meet all required compliance, regulatory, service and advice quality standards. To maintain our brand and positioning in the market, this will often mean doing more than the minimum standard. We strive to deliver exceptional outcomes for our clients, and in turn we expect high levels of performance, compliance and conduct from our Advisers.
Key Selection Criteria:
Trusted relationships: Build strong and trusted relationships with clients and prospective clients, by seeking to understand the client's entire financial and family situation, in order to be able to structure a fit for purpose investment and financial plan.
Commercial performance: Support the firm's commercial objectives as defined for a particular performance year, which could include maintaining certain number of clients, growing the client base and revenue stream at an agreed rate.
Financial advice: Provide financial advice and investment planning to clients covering initial engagement, the discovery and risk profiling process, establishing an asset allocation, designing a portfolio and the reviewing of performance against goals over time.
Conduct: Ensure all clients receive the level of service agreed with their mandate. Advice at a minimum should be compliant with the FMCA and Code of Conduct, and always aim to ensure clients have realistic return expectations, understand risk and have a positive experience with their Adviser.
Service standards: Complete all minimum service standards, such as onboarding advice process documents, file notes, annual and portfolio reviews.
Regulatory obligations: Ensure all regulatory obligations are satisfied, including FSPR registrations, information returns, AML / CRS and any other compliance obligations. Real and/or potential conflicts of interest are managed.
CPD: Maintain an up-to-date knowledge of regulation (as required by the Code) and complete other training as required to ensure competence in the wealth management field. CPD hours should be seen as a minimum and all hours reviewed by the relevant Area Manager.
Record keeping: Ensure accurate documentation of all financial advice in the firm's CRM system.
Portfolio management: Ensure client's portfolios are managed in line with the client's mandate, risk profile and goals, Code obligation to give advice that is suitable, the firm's investment philosophy and process, industry standards of best practice in portfolio management, diversification and risk mitigation, material capital flows (in or out) completed in instalments as appropriate, tracking error vs the underlying passive benchmark must be appropriate and align with the client's mandate, and all advice and holdings must be supported by research.
We are all responsible for understanding and adhering to the policies and procedures relevant to our roles that keep us safe. We must endeavour to go beyond. We must always put the needs of our clients first and treat our clients at all times fairly and with integrity.
Skills and Experience:
Excellent relationship building skills and an ability to understand people's motivators.
Superior client service approach and able to address clients' key issues, requirements and challenges.
Strategic thinking and forward-thinking approach.
Effective communication and time management skills.
Excellent problem-solving skills taking a practical and logical approach to provide effective solutions.
Results driven with the ability to self-manage.
Commercial acumen and expertise in financial advice.
Experience within the finance industry in wealth management and related products, services and processes.
Relevant degree qualification in a related field – investments, finance, law, accounting, tax, economics, business administration.
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