Time to step up into a people leadership position? We have an opportunity in Queenstown for a Wash Bay Supervisor to groom our team of Vehicle Service Agents and ensure we are delivering a superior service to our customers.About the RoleWorking for Apex Car Rentals, which is a subsidiary of Avis Budget Group, you will be required to lead a team of car groomers to provide our customers with vehicles that are safe, mechanically sound, and clean. You will also maximise profit by meeting fleet requirements and reporting vehicle damage. You will be responsible for ensuring all assigned paperwork, documents, and reports are completed accurately, as well as conducting vehicle preparation evaluations regularly.Further to the above, you will coordinate the daily activities of the team and, where needed, train, coach, and direct the team in their duties. Noncompliance with established policies and procedures must be reported to management. You will also assist Duty Managers with preparing shift schedules and reports.To be successful in this role you will need:Previous managerial and/or leadership experience with proven experience in coaching and developing team members, delivering feedback, and managing performance of team members (highly advantageous but not essential).Work experience in a similar role within the car rental industry being highly beneficial.Demonstrated ability to exercise judgement, problem solve, and show initiative.Experience in complaints handling, conflict resolution, and negotiation.Possesses competent planning and organisation skills and can multitask.Ability to competently use Microsoft Office Suite and learn new systems and software quickly and efficiently.We operate 7 days a week from 8 am to 6:30 pm, where you will be rostered to work 40 hours per week on 5 x 8-hour shifts that could include mornings, evenings, weekends, and public holidays as required.What's on offer:$31.66 per hourPermanent, Full-Time position working 40 hours per weekUniform and parking providedLeadership roleEmployee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.Full training provided to help you achieve your goals & reach your potential.If you want to be a part of shaping our brand then don't hesitate, put an application forward by clicking Apply Now!About Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
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