Below is a brief description of this vacancyThis page outlines the vacancy and the key skills and responsibilities for the role.Warranty & Contracts AdministratorKeith Andrews GroupAuckland Airport, New ZealandReference: 6701180Are you well organised and analytical?Do you have wholesale or retail automotive experience?Is working with a great team and great customers your happy place?We're looking for a smart, efficient Auckland based Warranty & Contracts Administrator to help us achieve world domination in the NZ truck import and retail sector. You'll have the opportunity to play a key part in our next growth phase because in 2025 we are excited to add Mercedes-Benz and Freightliner to our import and distribution portfolio. At Keith Andrews we have ambitious plans, and this role will suit a person who enjoys a challenging environment with a fantastic team of committed people who love trucks.About usSounds good so far but never heard of us? Keith Andrews Trucks has grown from humble beginnings in Whangarei 32 years ago, to one of the largest truck importers and distributors (sales, service and spares) in New Zealand. Daimler truck brands Fuso, Mercedes-Benz and Freightliner are what our staff and customers love and approximately 1 out of every 4 trucks in NZ is imported and/or sold by a Keith Andrews Group business. We are nationwide with branches in Whangarei, Manukau, Hamilton, Palmerston North, Napier, Wellington, Christchurch, Timaru and Dunedin.The RoleOur business is growing, and the Warranty & Contracts Administrator role has been created to support the Mercedes-Benz and Freightliner brands in New Zealand. Embedded within the wholesale operation of Keith Andrews business which is located at Landing Drive in the Auckland airport business park, the position will be responsible for administering and processing warranty and service contract claims, working with dealers and ensuring compliance with Daimler Trucks Warranty Policies and Procedures.Our passionate team have a wealth of collective experience - from detailed technical knowledge to an innate understanding of what makes transport operators tick. If you have strong customer service skills and automotive industry experience and are considering a new challenge, this is a cracker of an opportunity to move your career to the next level.To be our Warranty & Contracts Administrator ideally, you will have:Sound knowledge of the motor industry in either wholesale or retailKnowledge of automotive parts and serviceExperience in a similar roleStrong customer service and negotiation skillsGreat attention to detailExcellent organisational skillsOur valuesPride: We strive for excellence in everything we do.Urgency: We make customer's priorities ours.Owning It: We take responsibility for our part in the process to ensure the team is successful.Respect: Everyone is always treated fairly and honestly.See it. Say it. Sort it: We lead by actively ensuring the highest standard.Sit in our Customer's Seat: We take time to truly understand our customer's situation.A rare opportunity to be a part of the team that is NZ's top truck importer and distributor. We are committed to providing a competitive salary package and fully supporting you to take your career to the next level. What are you waiting for? This is a great role! Apply today and let us know how awesome you are!Join New Zealand's best performing truck team!
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