1FTE (40 hours per week)Monday– Friday 0730 - 1600Permanent full timeHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.
Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.
About the role Our clerical team provides a key role in the effective function of our ward.
The work involves the transaction of admissions, discharges, transfers, facilitating outpatient appointments, and the management of patient records.
Working in the reception area, you will be the first point of contact for patients, whanau, visitors, and various hospital and health provider staff.
To be successful in this role, you will ideally be from a clerical background, be an excellent communicator, and have fantastic organisational skills.
As front of house, you will need a friendly and welcoming disposition and a willingness to help those around you.
As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 3/Profile 3.
Key Responsibilities: General clerical and administrative tasksEntering information into the patient management systemBooking patients for clinic appointmentsAnswering phones and greeting patients and their familiesAbout the Team/Service/Location Ward 10 is one of our surgical wards which specializes in cardiothoracic surgery and has recently been combined with the specialty of Cardiology.
Ward Clerks on Ward 10 care for patients who have undergone cardiac and thoracic surgery as well as a range of Cardiology procedures.
About you Have an eye for detail and a high level of accuracy in your workBe an excellent communicator and uphold a professional manner with patients and colleaguesIdeally have a health background or a basic understanding of medical terminologyBe able to prioritize and keep calm in busy situationsWorking for Health New Zealand Health New Zealand | Te Whatu Ora is 'the weaving of wellnesses.'
We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work.
It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do.
Health New Zealand is committed to being good employers and honoring our equal employment opportunity obligations.
Our commitment to equity, diversity, and inclusion We want to see the real you in your application and welcome the real you onboard if you come and work with us.
Skills are gained across many areas of our life, not just in formal employment.
If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community, or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.How to Apply To view the position description and/or apply for the role, please click "apply now." All applications must be submitted through our online careers.
If you have any questions about the role, please contact Kerri McCarthy at ******.
Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.
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