Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley DistrictLocation : Wellington Regional HospitalService : Ward Administration / Patient Administration ServicesContract : 2 year Fixed-term, part-time (8 hours per week)Salary : $70,970 to $78,397 dependent on experience (pro-rata)Korero mo te turanga - About the roleAs a Ward Administrator, your primary role will be acting sole charge to consistently deliver friendly and professional front of house reception duties for the ward.You will provide your top class customer service to all enquiries from every source, whilst presenting accurate and timely data entry, record collating and management.You will be responsible for creating and maintaining open lines of communication with reporting lines and all other teams you liaiseto ensure your tasks are completed effectively.This role is an invaluable asset to our clinical teams and the tasks you perform are essential for our wards to run smoothly.This role is worked Saturday and Sunday 9am - 1pm.Mo to matou ropu - About our team - We are a team within a team - within a team - This role is situated in the wards so your immediate team is the ward you are working on.You will be working with clinical staff and other health care providers, administratively supporting them and your ward - s needs.You are also part of the greater Ward Administration team who staff all other wards. The work you do is mainly replicated across all our wards so having your fellow colleague nearby for support and trouble-shooting works perfectly.The overarching service we report to administratively is Patient Administration Services (PAS). PAS is made up of 5 other administration clinical support areas : Booking Centre, Outpatient Reception, Call Centre, Clinical Typing and Emergency Dept.Your patient - s journey generally begins or is completed within these departments so ensuring all our data capture is entered efficiently and correctly is imperative for continuity in our patient - s current care and future presentations.Mou - About you We are looking for a team player who is able to use their proven customer service skills with all our customers to provide them the best journey possible during their stay with us.With any ever changing environment we need robust, adaptable and lateral thinkers who can easily multitask whilst using their up to date knowledge of computer packages to maintain all data entry effectively and efficiently.As this is a sole charge role, the successful candidate will need to be :Proactively motivatedAble to trouble shoot through any tasks asked of themAble to independently learn all new tasks promptlyBe open to and able to professionally cope with changes, while reliably maintaining all standard Ward Administrative duties .E pa ana ki a tatou - About usHere at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions.A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Maori, Pacific Peoples, and the Disability Community.To find out more about us click on the following links : Capitaland Coast HuttValleyMentalHealth, Addiction and Intellectual Disability Service Me pehea te tuku tono - How to applyClick the apply now button to send your application directly to us.For further information on this role please email ****** and indicate the job title and vacancy number in the subject line.Applications close 16th April. Please note we will be reviewing applications as we receive them and continuing with the recruitment process.Ma tini, ma mano, ka rapa te whaiBy joining together we will succeed#J-18808-Ljbffr
