Job Description We're searching for a seasoned Manager with a great track record in staff management and customer service. If you're ready for new challenges, here's a fantastic opportunity to develop your career in our Havelock North village. This key leadership role will see you responsible for all staffing and financial management, and will have control over operations to ensure the village runs smoothly every day. You and your team will be backed by an organisation that sees quality of resident lifestyle and care as top priority. If you're after a role where you have the freedom and support to make effective change, you'll thrive here. It's a role that could suit if you're an empathetic, confident person with a solid background in customer-facing environments. As we have a Clinical Manager, you'll focus on the business side of our operations and continue developing a fantastic community for our residents. So, if you're used to dealing with a wide variety of people, meeting targets, handling customer queries and reviewing operations, you could find this a fascinating and rewarding career move into a growing industry with a secure future. You'll benefit from strong management and senior office support, as well as peer support from the other Village Managers across the region. This is an excellent time to be joining Summerset - not only are we growing and investing, we're the fastest builder of new retirement villages in New Zealand, so for the right person this company is brimming with opportunity. Please click here to view the full job description. Qualifications Experience with management of a profit centre or achievement of revenue targets Demonstrated ability to deal with operational complexity (i.e. multifunctional responsibility as opposed to single function) Operates effectively in a branch context, i.e. implements strategies, policies and initiatives that may be developed outside own sphere of influence Strong interpersonal and people leadership skills, able to be firm minded when needed and resilient Patience and empathy with older people and their families Sound judgement Proactive in style and an effective implementer of projects and change management Socially confident, connects well with a wide range of people Additional Information Why work at Summerset? Staff share scheme Southern Cross health insurance Birthday day off Discounts across a range of brands So are you ready to help us down this exciting path to the future? Due to NZ Immigration requirements we are obliged to consider candidates that already have the right to work in NZ for this role first. Due to this we may not be able to support a visa application for this role. This role may close early due to an increased number of applications