Veterinary Receptionist

Details of the offer

Hillyfields Vets, Winscombe, South West Are you an enthusiastic individual with a professional outlook who thrives working in a busy team environment and dealing with the general public? If so, this opportunity could be for you - we are looking for two part-time receptionists to join our friendly team at Hillyfields Vets.
Join our friendly team at Hillyfields Vets The successful candidates will be required to assist in the day-to-day running of our practice. The majority of your shifts will be based at Hillyfields Vets in Winscombe, but some of your hours will take place at Axe Valley Veterinary Practice to cover holiday and sickness across their 5 branches in Blackford, Wells, Cheddar, Woolavington, and Weston-super-Mare.
The role will include supporting the veterinary staff during busy times and providing the highest level of care to our clients and their pets. Primary responsibilities will include:
Greeting clients and their pets
Booking appointments
Handling telephone and email enquiries
Taking payments
The ideal candidates will be confident in verbal and written communication with a professional, friendly, and caring approach, along with a positive "can do" attitude. This is a varied position which will include further duties such as cleaning, ordering stock, handling animals, and a small amount of lone working.
This will be a fast-paced role, so we are looking for candidates who can multitask, are team players, and can maintain their sense of humor during busy times. The ability to multi-task is a prerequisite, as is empathy with pet owners. Successful candidates will need to be comfortable with animal handling, and full training will be given. Previous experience working in a veterinary receptionist environment would be advantageous but not essential. Proficient IT skills are a requirement.
Salary & Company Benefits In addition to a base salary of £11.44 per hour, we provide the following company benefits:
6.6 weeks annual leave
Additional annual leave for your birthday
Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
Cycle to work scheme
Employee wellbeing initiatives
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Discounted staff pet care
At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Hillyfields Vets, Winscombe Hillyfields Way, Winscombe, BS25 1AE, United Kingdom

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Nominal Salary: To be agreed

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