Mo matou: About us
At Te Nukuao Wellington Zoo we are guided by our Kaupapa "Me tiaki, kia ora!" – we must look after our environment so all life will flourish. We punch above our weight in leading the way through connecting people with animals, saving animals in the wild and ensuring we're a voice to be heard.
In addition to this core mission, the Zoo provides unique opportunities for hosting bespoke events/functions, with a range of ways we can surprise and delight all types of customers.
Mo te turanga: About the role
A move overseas offers up an exciting position for a Venues and Tourism Lead to join our Sales & Service team.
You'll be accountable for selling Wellington Zoo's portfolio of venues, connecting and building relationships with third parties to sell our tourism products, driving sales growth and generating significantly increased revenue for the financial sustainability of the Zoo.
You'll also be responsible for the sales and delivery of meetings and events/functions across our Zoo Venues, providing a professional and high level of service to all our Zoo Venues customers, before and in person during their function or event.
You'll need to be available to work occasional weekends and evenings during events/functions. This means the role has the benefit of a flexible schedule outside of standard working hours.
He korero mou: About you
* Sales and event planning experience through the full cycle of bookings through to delivery of events. Plus, be able to accurately complete all administrative tasks for sales and bookings. A great planner and doer!
* An excellent communicator both with our customers about their bookings and with internal Zoo staff when organising support staff for events/functions.
* Be known for providing a high level of customer service that ensures seamless and friendly delivery of Zoo Venues operations across the customer experience journey. You know what it takes to make sure guests think of Zoo Venues first when planning their next event.
* Able to develop a relationship and work closely with our hospitality partner, REX Events, to co-deliver for our customers.
* Be proactive in creating strong relationships and networking opportunities with prospective visitors, suppliers, and across the Zoo team.
* Some level of fitness as some venues are up our hill.
Nga ahuatanga kei a matou: What we offer
* Inclusive and supportive colleagues and managers.
* Sick leave entitlement from the start of employment.
* Five days Conservation Volunteering Leave per year of employment to work on a conservation project.
* An extra accrued week of annual leave after five years continuous service.
* Yearly allocation of Zoo passes and Zoo Close Encounters that can be shared with family and friends.
* Offering salary $74,000k.
* Product Discounts.
* Free Parking.
* Annual Flu vaccinations.
Applications close 5pm Sunday 22 December 2024
* Our process is to phone screen shortlisted candidates before proceeding to interviews.
* We anticipate phone calls to take place the week of 6 January and you will be advised if you will be called.
* Interviews are expected to take place the week of 13 January 2025.
Please note:
* Applicants for this position should have at least be able to attain NZ residency or already have a valid NZ work permit.
* If successful you will be required to undergo a police background check and pre-employment drug and alcohol checks (which we will arrange).
Please contact ****** if you have any questions about the role or the application process and someone will get in touch with you.
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