SummaryBased in our New Market office, this role provides a pivotal link between Customers and Kraft Heinz with responsibility for ensuring that Kraft Heinz inventory is efficiently and effectively replenished across all customers DCs and stores whilst minimising out of stocks.This fast-paced role is critical to ensure we get our forecasting, ordering and delivery right as well as strengthening our relationships with our customers to hit our KPIs.Internally you will work cross functionally with Sales, Logistics, Demand and Supply Planning teams.Key ResponsibilitiesManage service levels & days of supplyOrder placement and stock replenishment of customer warehouse and storesEnsuring alignment on baseline, promotional and seasonal forecasting with Customer and SalesProactive communication of service issues with suggested resolutions daily as well as root cause analysisKey collaborative link between Kraft Heinz & Customer on supply issues, new lines and event managementMaintenance of data integrityImprove supply chain efficienciesLoad buildsReview of lead times and delivery frequencyFull Pallet and Truck OrderingEnsuring customer delivery standards are maintainedWorking capital (customer)About youRobust stakeholder management with a customer centric mindset3+ years FMCG/Retail experience in a supply/demand capacityStrong communication capabilityAbility to effectively analyse data and problem solve to drive critical decision makingContinuous improvement mindsetUnderstanding of supply chain planning, inventory management, replenishment, warehousing, and transportAbout usHybrid Working – Flexibility around when and where you work.Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.Parental Leave – paid time off for both primary AND secondary caregivers.Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.Great Place to Work certification in New Zealand.In House Training Programs.Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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