What You'll Be DoingCarry out Certificate of Fitness A & B (COF) inspections and Warrant of Fitness (WOF) in accordance with the Association and NZTA processes and quality standardsProvide complete verbal and written reports containing all relevant, factual and accurate informationRefer and promote appropriate products and services provided by the Association, and its business partners that meet the needs of the customerDeal with queries and requests on technical products or services, and respond in accordance with Association's policies and standardWhen required, assist the Manager in investigating any customer service or inspection complaints encountered and provide feedback on theseAbout YouCOF A and COF B Certification essential - verification is requiredWOF Certification an advantageSuitable experience in the automotive industryNZ Trade Certificate or Certificate in Automotive Engineering requiredClean Full NZ Drivers LicencePassionate about all things automotiveExcellent customer service and communication skills; making technical terms easy to understand for customersComfortable with learning new technology, systems and processes when requiredWhat We Offer$3000.00* sign-on incentive + competitive hourly rateFree AA Membership for you and your dependants*NZAA Super Scheme with employer contributions + discounted insuranceA day off for your birthdayUniforms and tools to use at the workshopWorking with the AAFor over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.Come join us and take your career on its next adventure!Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to talk to see if you might be a great fit for the role.*Conditions Apply
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