Vape Focused Super Salesperson - Fixed Term Always staying true to the founding principles of freedom of choice and good fun, Cosmic represents many things to many people: preferred vape store, social hub, fashion outlet, gift store, ticket stand, music venue. It's hard to define a store with such a massive product range, but that's the way we like it: diverse, interesting and original, just like the people we employ and the customers that have made it all possible.
Our main focus is excellence in customer service, and we strive to give every customer a fun and memorable experience. We go the extra mile for our customers and want everyone to feel welcome to come back again.
We specialise in selling vaping products, which will need to interest the successful candidate, as this requires extensive product knowledge, excellent information retention and an open mind.
THE ROLE – PART TIME SALES ASSISTANT - NAPIER AND HASTINGS COSMIC We have a fixed term part time position available across our Napier and Hastings Cosmic Stores. The successful applicants will be available to work nights and weekends with the ability to cover extra shifts where required. Approximately 15 hours a week, set to increase during our busy Christmas period.
And as it goes in the land of retail, we will require flexibility around the months of December through to February as this is our busiest time. It is likely that you will be rostered on New Year's Day and the surrounding weeks. Please consider this prior to application.
General Responsibilities Include: Greeting all customers in a friendly appropriate manner. Ascertaining their requirements and directing them to the most suitable products. Gaining an extensive knowledge of vape products. Handling any enquiries or returns in a professional manner. Going that extra mile to create and maintain regular and loyal customers. Willingly assisting other staff members with customer problems or requests. Ensuring promotional displays are well laid out and fully stocked. Performing end of day banking duties accurately and to a high standard. Key Holding. APPLICATION INSTRUCTIONS: Please apply with a cover letter and C.V. Applications will only be considered if a cover letter is provided. We would like to know a little about you and what interests you in applying for a position with Cosmic.
ABOUT YOU Work well in a busy environment? Enjoy working with people? Have a strong interest in vaping? Want to contribute to excellent customer service standards? Love counter culture style and living? Want to actually enjoy coming to work with like-minded people? Then this could be the job for you!
Must: Be able to work weekends and late nights. Be comfortable working alone. Be flexible in shifts and the ability to cover at short notice where required. Have experience in Retail and/or customer service. Strive to be the best while offering the customers an experience to remember. Have a good technical understanding and interest in vaping. Be interested in providing an alternative to the normal offerings in New Zealand retail. + Must be over 18 years of age and comfortable selling age restricted items responsibly as this is an age restricted store (18+) Must also have: Confidence Great initiative High energy Knowledge of our brand and stock is a huge plus! The successful candidate must have previous retail experience and be able to deliver results as well as work closely with other team members to ensure a well-functioning store.
We are a company that believes in investing in its people, and training will be provided where necessary.
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