Transport Shift Supervisor

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
We are excited to announce that we have a fantastic LGV Shift Supervisor position available at LGV Erith. Are you a Delivery Driver, Warehouse Operative, or LGV Driver?
Do you want to develop your skills and expertise in pursuit of becoming a member of our Management Team? Are you ready to start your Ocado Career whilst gaining invaluable experience?
If you've answered yes to both of these questions and are eager to advance your career, the LGV Shift Supervisor position might be the perfect fit for you!
About the role :
To support the management of the LGV operation in an efficient and professional manner ensuring all targets are met without loss in performance to the business, across a variety of shift patterns within the department management structure. To monitor, oversee and organise shift operations, including fleet, facilities and people management.
To effectively communicate at both group and one-to-one level to all LGV drivers, shunters and banksmen, internal departments and outside service providers.
To work with the management team, taking a lead in representing the brand, inspiring and motivating the site team and engaging with them whilst at all times demonstrating the company culture and values.
To proactively support the management of the LGV drivers and LGV operation and ensure we are compliant with all of our obligations to the Traffic Commissioner.
To effectively support the LGV team ensuring all runs are completed in a timely manner, enabling the business as a whole to exceed the customer's expectations.
Undertake to support meetings following company disciplinary and grievance processes, enforcing site rules and ensure safe working practices are undertaken at all times.
To provide cover for the LGV Team Manager during breaks on a day to day basis, as well as providing sickness and holiday cover where necessary.
This role involves working on a rotating schedule, including weekends, with an average of 42 hours per week. The schedule follows a 4-on-4-off pattern, where shifts alternate between day and night.
You will be :
The LGV Shift Supervisor is responsible for supporting the management of personnel by company policies and procedures. Being at the forefront of people management on our site will involve dealing with employee issues professionally, providing feedback when necessary, and ensuring that all team members receive the required training.
Collaborating with the Training Team to assist in the integration of new employees and ongoing training for the LGV team as needed is a key aspect of the role.
Additionally, the LGV Shift Supervisor will be fostering a positive working environment, supporting site events and forums, fostering positive communication with external providers, and promoting a culture of excellence within the LGV team to minimise employee churn and improve morale.
In this role effective shift and fleet management will contribute to the seamless operation of our fleet by ensuring efficient load dispatch, monitoring vehicle defects, arranging servicing and inspections, administering Fleetboard reports, overseeing trailer tranships, tracking missing mileages, and managing breakdowns and recoveries.
Responsibilities will extend to administrative tasks including but not limited to vehicle documentation, Smartdrive maintenance, vehicle temperature monitoring, fuel and AdBlue deliveries, workplace inspections, yard checks, and control of permits to work.
Safety is paramount in our operations, and the LGV Shift Supervisor will play a key role in maintaining a safe working environment by ensuring compliance with health and safety regulations.
This involves displaying safety information, providing adequate training, and ensuring personnel are aware of emergency procedures.
Enforcing safety rules and taking a lead in setting a personal example, is vital to the role as this will contribute to maintaining a safe and secure working environment.
In summary, we are looking for a highly motivated and experienced individual to join our team and become an integral part of our LGV Erith Team in the role of LGV Shift Supervisor Team Manager.
The successful candidate will play a crucial role in managing and supervising the LGV team, ensuring operational excellence, adherence to safety standards, and the delivery of outstanding service to our customers.
If you are a detail-oriented individual with strong leadership skills, experience in LGV operations, and a commitment to safety, we encourage you to apply for this challenging and rewarding position.
Minimum :

Good numerical skills, able to read & understand numerical data. Ability to set and work within a target / KPI driven framework
Strong communication skills - verbal and written with the ability to interact positively at all levels
PC literate (Excel, Google Operating Systems), Microsoft user basic level
Management or supervisory experience, particularly in managing large groups
Self-motivation, ambition, and confidence.
Adaptability and ability to work under pressure.
Management of people in teams, internal and external customer service skills. Analytical and numerate.
Current UK Driving Licence
Experience of being on an Operators License
Clear communicator and motivator

What we offer you :
Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being.
We regularly review our benefits to ensure we are supporting our employees appropriately.
Wellbeing support through Apps and an Employee Assistance Programme
25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
Pension scheme (various options available including employer contribution matching up to 7%)
Private Medical Insurance
22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements are complete)
Train Ticket loan (interest-free)
Cycle to Work Scheme
Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
Opportunity to participate in Sharesave and Buy as You Earn share schemes
15% discount on Ocado.com and free delivery for all employees
Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
We're in it together, we are proud of what we do, we can be even better
Closing date : Midnight August 30th 2024 - Due to the fast paced nature of our business, this vacancy may close sooner.
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